Shipping policy
Shipping Policy
Last updated: 1507.2026
Thanks for shopping with 1-4-7company! Since every item is printed just for you after you order, shipping works a little differently than off-the-shelf retail. Here's exactly what to expect.
Processing Time
Every order is produced on demand once you place it — nothing sits pre-made in a warehouse. Please allow [4-8 business days] for your item to be printed and prepared before it ships. You'll get a shipping confirmation email with tracking as soon as it's on its way.
During busy periods (holidays, sales), processing may take a little longer — we'll flag this at checkout if it applies.
Shipping Costs
- Netherlands: [FLAT RATE 4,29.- ]
- Rest of the EU: [FLAT RATE 4,29.- ]
- Switzerland: [FLAT RATE 6,29.- ]
Shipping costs are calculated at checkout based on your delivery address and are shown in full, including VAT where applicable, before you pay.
Estimated Delivery Times
(In addition to processing time above)
| Destination | Estimated delivery time after dispatch |
|---|---|
| Netherlands | [3–7 business days] |
| European Union | [3–7 business days] |
| Switzerland | [3–7business days] |
These are estimates, not guarantees — actual delivery can vary depending on the carrier, customs (for Switzerland), and your exact location.
Tracking Your Order
Once your order ships, you'll receive a tracking link by email. If you don't see it, check your spam folder or reach out to us at info@1-4-7company.com with your order number.
Orders with Multiple Items
If your order includes several items, they may occasionally ship in separate packages — sometimes even from different production facilities — and can arrive on different days. This doesn't mean anything's missing; you'll get tracking for each shipment.
Shipping to Switzerland: Customs & Import Charges
Switzerland is outside the EU customs union, so orders shipped there may be subject to Swiss import VAT and/or customs duties, charged separately from what you pay at checkout. These charges are set by Swiss customs, not by us, and are [the customer's responsibility to pay on delivery / included in your order total.
Orders within the Netherlands and the rest of the EU are not subject to customs charges, since VAT is already included in the price you pay at checkout.
If Something Goes Wrong
Wrong or incomplete address: Please double-check your shipping address at checkout — we're not able to redirect a package once it's dispatched. If a package is returned to our facility due to an incorrect address, we'll contact you to arrange reshipping, which may involve an additional shipping charge.
Lost or significantly delayed packages: If your order hasn't arrived within a reasonable time past the estimated delivery window, contact us at info@1-4-7company.com with your order number and we'll investigate with the carrier and make it right.
Damaged in transit: This is covered under our Return & Refund Policy — we'll send a free replacement or refund, no need to send anything back.
Until your order is delivered into your hands, responsibility for loss or damage in transit stays with us, not you — so if anything goes wrong before delivery, it's ours to fix.
Questions?
Reach out any time at info@1-4-7company.com — happy to help track down an order or answer anything shipping-related.